Privacy Policy

Information we collect

• Contact details such as name, email address, phone number, company name, and messages sent through the website.
• Commercial details such as selected plans, invoices, payment status, and subscription history.
• Technical details such as browser type, device information, pages viewed, approximate location, and referral source.
• Support details shared with us during calls, email conversations, implementation work, and service requests.

How we use information

• Respond to inquiries, schedule demos, provide support, and manage customer relationships.
• Process subscriptions, activate services, send invoices, and maintain billing records.
• Improve the website, product experience, security, service reliability, and customer communication.
• Send operational messages about accounts, subscriptions, payments, service changes, and support updates.

Payments

Online payments are processed by third-party payment providers. Divic does not store full card numbers or sensitive card authentication data on this website.

Sharing information

We share information only with service providers, payment processors, hosting providers, support tools, professional advisors, or authorities when required to operate the service, comply with law, prevent abuse, or protect rights and security.

Retention and security

We keep information for as long as needed to provide services, meet legal and accounting requirements, resolve disputes, and maintain security records. We use administrative, technical, and organizational safeguards to reduce unauthorized access, loss, misuse, or disclosure.

Your choices

You may request access, correction, deletion, or restriction of your personal information where applicable by contacting us. Some records may need to be retained for legal, billing, security, or contractual reasons.

Contact

For privacy questions or requests, contact Digital Vision Company (Divic) at info@divic.tech.